01 · HR / People Ops
HR Copilot for regulated workforces
Your HR team stops answering the same 200 questions every week.
The buyer's story: Your HR inbox has 40 unread messages before lunch. Half are 'quantos dias de férias eu tenho,' a third are benefits questions your policy PDF already answers, and the rest are the ones that actually need a human. The team spends more time triaging than solving.
OUTCOME · 60–75% of tier-1 HR tickets resolved without a human touch [typical range in category]. Policy-answer accuracy audit-logged per response.
Tech basis: RAG over messy, versioned HR documents (convenção coletiva, employee handbook, benefits carrier PDFs) plus live system-of-record calls (Senior, TOTVS Protheus, Workday) for entitlement math. Hallucination on labor law is a legal event, not an inconvenience.
For your business: your HR team goes from ticket-clearers to advisors.
Healthcare cooperatives · Industrial mid-market · BPO · 200–1,500 employees
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02 · Legal / Compliance
Contract & obligation intelligence
Every renewal, indemnity, and auto-renew clause — findable in 30 seconds.
The buyer's story: Your GC's team can't tell you, without opening five PDFs, whether your top ten vendors have MFN clauses. Renewal dates live in someone's calendar. Two contracts auto-renewed last year that shouldn't have.
OUTCOME · Contract review time reduced from ~4 hours to ~20 minutes per document [typical range in category].
Tech basis: Clause extraction across heterogeneous contract templates with citation back to source pages. Domain-tuned extraction plus an audit trail that stands up to litigation-hold discovery.
For your business: your legal team stops being surprised by their own portfolio.
Professional services · Financial services · Healthcare · 200+ agreements portfolio
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03 · Field Operations
Field service dispatch & technician copilot
Route the right technician to the right call — with the right parts on the truck.
The buyer's story: Your dispatcher is a Tetris expert with a headset. First-time-fix rate is 60% because the technician gets there and doesn't have the part. Service logs are handwritten, then re-typed at 6pm, then never read again.
OUTCOME · First-time-fix rate lifted 8–15 percentage points [typical range in category].
Tech basis: Multi-agent orchestration with voice interface for the technician on-site, hands-free, PT or EN. Runs partially at the edge for warehouses without reliable connectivity.
For your business: every truck rolls with the right part and the right playbook.
Industrial services · HVAC · Elevator/equipment · Port ops · Energy services
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04 · Sales / RevOps
Sales pipeline hygiene & meeting-prep agent
Your CRM stops being a graveyard — and your AEs stop winging every call.
~20% forecast-accuracy lift · 4–6 hrs/week saved per AE [typical range]
B2B SaaS · Prof. services · Mid-market financial
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05 · Customer Service
Omnichannel customer service triage
WhatsApp, email, voice — triaged, routed, resolved before it hits your queue.
45–65% of tier-1 tickets deflected or auto-resolved · TTFR under 2 min
Retail · Financial · Healthcare · Subscription
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06 · Finance / Procurement
Accounts-payable & invoice matching
Three-way match on every invoice — before it hits your ledger.
Straight-through processing on 70–85% of invoices [typical range]
Manufacturing · Distribution · Healthcare · Multi-entity
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07 · Data & Analytics
Natural-language BI over your warehouse
Ask your data warehouse a question. Get a defensible answer, not a chart-guess.
Analyst backlog reduced 40–60% [typical range] · every answer ships with the SQL it ran
Retail · Financial · SaaS · Snowflake / BigQuery / Redshift
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08 · Product & Engineering
Internal engineering knowledge assistant
New engineer questions answered in seconds — from a codebase they haven't read yet.
Time-to-first-commit reduced 30–50% [typical range]
SaaS · Fintech · Eng org above ~80 engineers
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09 · Clinical Ops
Patient intake & pre-authorization
Intake, eligibility, and pre-auth — done before the patient walks in.
US denials −20–35% · BR no-show −15–25% [typical range]
US billing practices · BR Unimed · Hospital groups
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10 · Quality Ops
QA vision & root-cause narrative
Every defect caught on the line — and explained, not just flagged.
Defect escape rate −30–50% · time-to-root-cause days → hours [typical range]
Manufacturing · Food processing · Industrial assembly
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11 · Merchandising / SC
Demand forecasting with human-in-the-loop
Forecasts your buyers actually trust — because they saw the reasoning.
Stockout −15–25% · overstock write-downs −10–20% [typical range]
Retail · Distribution · Multi-location services
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12 · Logistics
Shipment exception handling
Every stuck shipment worked on before your customer calls.
Median exception resolution −40–60% [typical range]
Distribution · E-commerce fulfillment · Cross-border US↔BR
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